Globalization, offshoring, and the notable growth of containerization are changing logistics supply chains. Ports are an integral part of complex supply chains and a way for many businesses to connect their goods with customers in a specific region.

They serve as a logistics center and link into local areas, and whether or not the supply chain runs smoothly through the local ports has a huge influence on your business’s bottom line.

Supply chains have become more complex as goods come from farther afield and move across multiple modes of transport. Ports have always played and will continue to play, a decisive role in logistics. But as more of the supply chain digitizes, managing shipments at ports is becoming trickier for all kinds of businesses.

Let’s discuss why ports are causing a headache for logistics managers in the transportation of international drayage and how new technologies are finding a solution to the problem.

The Headache Of Tracing International Drayage

Digitization of the supply chain is becoming easier than ever. Paradoxically, this is actually making managing them harder.

Currently, when your business wants to track its international drayage shipment, you need to interact with multiple systems and platforms. Every port and railroad has its own platform or website that requires a login to get your tracking details.

With intermodal shipping, this causes an obvious headache. Your business’s logistics teams spend large chunks of time interacting with numerous systems to track a single shipment, and you lose the big-picture visibility of where your shipment is.

You may also need to search through multiple systems when a kink arises in the supply chain. For example, if there is a custom hold or money is owed. This is all very time-consuming and impacts your operational efficiency.

The Nightmare International Shipping Example

Let’s look at an example to understand why this fractured system creates so many issues.

Let’s say that your company has an international shipment arriving in LA.

To start off with, LA port alone has three mini ports. To collect the shipment, you need to find out which port it is at and the correct login for that port.

Your driver then goes to the terminal. But money could be owed, or there is a customs hold. You receive no notification of this issue and have to continuously log in to multiple systems to check and see if any of these problems have arisen, wasting large amounts of time.

Your already busy staff are stressed and continuously checking for updates across multiple systems. You don’t have clear visibility of your shipment, and often don’t know about real-time problems in the supply chain.

Your supply chain is disrupted, your employees are unhappy, and your customers are without their products.

This hectic mess is unnecessary.

What Is The Solution To The Supply Chain Headache?

While digitization has been part of the problem, it can also present the solution. Integrated software from FMI gives you real-time visibility of your supply chain.

My Freight Manager® with FMITrack™ is integrated with pier and rail websites for simple track and trace of containers and domestic intermodal trailers. Our proprietary software and professional staff can handle more imports than most others and gives you visibility in one easy-to-use platform.

Once a container or trailer number is entered into our system, they ping through our technology partner, Trinium. The system automatically tracks and traces the containers with an additional intervention needed from you or your team.

Tracking data is pulled back into Trinium and forwarded into our TMS on set intervals automating the availability and notification process and reducing your team’s need for repetitive logins.

We Can Help Track Your International Shipments

Get in touch to learn more about FMI’s MyFreight Manager® and how it can help you track your international shipments.